Temporary Close in Sales, Support Staffing & Product Development

  • Due to an extraordinary current load of development for our small team, and due to the current COVID-19 situation, support and inquiry channels may be delayed. Please allow up to 48 hours for response. We THANK YOU for your patience!
  • Update: Support inquiries are still behind, but are being caught up rapidly while all products are receiving new updates. Thank you for your patience during this period of limited staffing. If you need priority for an issue, it's recommended to fill out a Support Ticket rather than use the forums. However all inquiries via any channel at this website will be addressed as soon as possible.
  • Our new powerful addon, SEO & Index Tools is almost released for Early Access! Early customers will be able to beta test the addon at a lower, locked-in license price. Stay tuned for announcements!
Hello everyone,
As the lead designer for themes and addons here at Nulumia, I would like to personally apologize for the reduced activity and response time at this site. Lately, the disruption and hardship being caused by the current worldwide situation has led to losing two regular assistants for the time being, who normally help in coding, development, and general administration.

This has led to temporarily low and strained staffing for not only product development, but ongoing support channels. Due to this, new purchases are being halted at the shop for our Xenforo themes, addons and other products. This is expected to remain for a few weeks into mid-September, until normal help is able to return, or new help is acquired.

Existing customers may still renew and manage their licenses, and free products will also remain available for new downloads. Only paid products will temporarily be affected.

This is being done in an effort to consolidate limited staffing into largest priorities, which are shipping new rollouts for Xenforo 2.2, and handling customer support tickets. Please note that general forum topics may also experience delay, with support tickets receiving first attention.

Speaking of which, Xenforo development is still moving forward, with the following as nearest priorities:
  1. Xenforo 2.1.10 final maintenance patch is now ready to be deployed early this week, and will be the last product editions made for XF 2.1.x.
  2. Xenforo 2.2 beta editions of all themes will follow shortly after, with a target of the weekend of August 30th.
  3. SEO & Index Tools, and XenPorta Improvements addons are receiving some major new updates.
Regarding some other products which have been in the pipelines, XenDark (Free) V2, XenDark Pro, and Game Pro themes have all been moved to Xenforo 2.2+, and will not receive Xenforo 2.1.x versions.

If you are aware of this situation but would still like to make a specific purchase, feel free to contact via PM or Support Ticket and permission can be added.

Thank you for your patience and understanding,
-Robert I.
Lead product designer


Thank you for your patience and understanding,
-Robert I.
Lead product designer
Life is unexpected, and real friends (and clients) must stand by you. I'll be here, wishing you the best to solve your problems.
- Chris

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